Frequently Asked Questions

  • What are your opening hours?
    We are open for milk sales via the vending machine 24 hours a day 7 days a week 365 days a year. Our office hours are 8am-6pm Mon-Fri (but someone is usually available if you send a message!)
  • Is your farm organic?
    We are not a certified organic farm. However, we are committed to operating in a natural and sustainable manner. We do follow organic farming practices and philosophies. At times we want to be able to use the best of both worlds when caring for our cows. eg. if a cow is having health issues that cannot be healed naturally we will use the best of veterinary medicine to intervene. The cow is then marked and separated from the milking herd. Her milk is kept separate and discarded until there is no traces of the medicine in her milk. We don't use chemical fertilisers and our pastures are spray free.
  • What type/breed of cow do you have?
    We have fresian xbred herd.
  • How fresh is the milk when I buy it?
    Our cows are milked early each morning. After every milking fresh milk is put into the dispenser. The milk you buy will always be under 30hrs old. Any unsold milk is discarded and used for calves etc
  • Is the milk pasteurized?
    No way! Our milk has nothing added and nothing taken away. Pasteurization kills all components of the milk, whether good or bad, including important good bacteria. We make sure the baddies don't get into the milk in the first place by following strict hygiene procedures.It also alters the taste. Here's some interesting information:

    However, we are obligated by MPI to include the following warning:

    “Raw milk may contain harmful microorganisms that can cause serious illness. To reduce the risk of illness, raw milk should be heated to at least 70 ⁰C for one minute. This is critical for infants, young children, the elderly, pregnant women, and people with weakened immune systems”.

    Drinking raw milk is your choice. Make sure if you have visitors over you make sure they're okay with drinking it too. You can be assured that our milk is produced in the most hygienic manner possible. Feel free to get in touch for a chat if you have any concerns.

  • Is the milk homogenized?

    No, homogenization is the process of spinning the milk at very high speeds which breaks up the components of the cream into small enough particles that it remains suspended evenly in the milk.

    Our milk is full cream. The cream will rise to the top of the bottle. You can choose to shake it in or pour it off on your Weetbix or porridge in the morning! 

  • Are you registered with MPI to sell raw milk?
    Yes, we are registered and certified to sell raw milk.
  • How often do you milk your cows?
    Our girls are milked once per day. We believe in creating a stress free environment for the cows. That way they can spend more time in the paddock relaxing and making top quality milk for you.
  • How long will the milk last for?

    The milk has an official used by date of 4 days. It can last for over a week if kept well refrigerated.

    It is extremely important that you follow these steps:

    • Only use super clean containers/bottles.
    • Ideally, bring a chilly bag or chilly bin to transport your milk home in from the vending machine. 
    • Keep refrigerated at all times.
    • Keep out of direct sunlight.
    • If the milk is left on the bench for 2 hours then tip it out.
    • Use common sense, if it tastes or smells as though is beginning to go sour (if your bottle was dirty or you go past the used by date) then tip it out.

     

  • How many cows are in your herd?
    We have a milking herd of 20 cows. We will increase the herd size as demand requires. On top of that, we will have some dry cows and calves running around the farm.
    • Do you deliver?
      YES! We offer home deliveries. Setup your Milk delivery in our main menu.
       
    • Will milk be available all year?

      YES! We milk all year round. 

      Our operation is unique in that we will have 4 small groups of cows calving at different times of the year. This means that we will have consistent production and quality throughout the year. 

    • Do I need to bring my own bottle or do you provide them?

      We sell empty glass reuseable 1lt bottles for $5 each. You can buy and use these over and over or bring your own bottle/container.

      The empty bottles will be available next to the milk vending machine.

    • Is it full cream or has the cream been skimmed off?
      Our milk is full cream, unaltered from cow to bottle. Nothing added and nothing taken away.
    • Is it safe?

      Yes, we must adhere to strict rules imposed by MPI to manage any health risks associated with selling and consuming raw milk. For example, each of our cows udders/back end is washed, disinfected and dried before being milked every day. Also, our raw milk herd has been checked, tested, and vaccinated by a vet to ensure they are in top health and carry no disease. 

      It is important that you take common sense precautions like ensuring your milk bottles are super clean (using soapy water over 60 degrees celsius) and milk is kept refrigerated at all times. 

      Drinking raw milk is your choice. Make sure if you have visitors over you make sure they're okay with drinking it too. You can be assured that our milk is produced in the most hygienic manner possible. Feel free to get in touch for a chat if you have any concerns.

    • What do you feed the cows?

      Our cows are fed on a full grass (or baleage made on farm) based diet. From time to time, especially in winter, we may feed them some molasses to help keep energy levels up. 

      We will be experimenting with growing a small organic fodder beet or sugar beet crop to be pulled out and fed to the milking herd also.

      We do not winter cows on crop paddocks in the mud.

      We add some organic minerals to the cows diet to help them remain in top health. 

    • Do you use antibiotics on your cows?
      If we have a cow that has an infection which we cannot clear up by natural means, yes we will use antibiotics as we believe it is in the cows best interest. The cow is then marked and separated from the herd. Her milk is discarded until there is no traces of antibiotics in the milk. 
    • Can I purchase your milk at the supermarket?

      No, it's too special for that! You can get it from the vending machine or home deliveries. For home delivery the milk must be pre purchased and delivered to your residential address. 

    • How do I load funds onto my pay key?

      You can load funds onto your pay key using notes and coins at the vending machine.